Weddingstar US Tracking Order Status

Ordered 2 tapered wicker baskets, after reading the reviews I was a little hesitant, but so glad I went through with my purchase. They arrived when they said they would via fedEX. Ordered Tuesday 3rd Jan arrived Friday 6th Jan, exactly as described and packed carefully as requested as I am using these as bathroom bins for my wedding in August. I ordered via weddingstar.co.uk

I customized sixty mason jar glasses for a bridal shower. They arrived sooner than expected; furthermore, were meticulously packaged. I ordered extra glasses in case any arrived broken; however, each one was flawless. I am elated at how beautiful they were. Thank you Weddingstar!

I ordered bride and groom toasting glasses, champagne flutes, for my daughter and her fiancé. The engraving of their names was so pale you can barely see it and their names are not even a half an inch high. I was very disappointed in the personalizing of these glasses. And most likely it was a wasted $25. I did order paper hand fans and they were pretty good, fairly easy to assemble. But overall I can’t give a good rating because those glasses were very disappointing

Ok customer service and quality is ok. - wrote this and they ended up refunding me . Still just a 3 star as they did make me panic initially

Hello - I've had a really great experience with the Weddingstar company. Very prompt and very accommodating with everything. The only reason I gave a 4 star instead of a 5 star is because the way the bags shipped to us. They showed up without any plastic to protect the bags (assuming they were not put back in their bags after the embroidery was done). That extra step would probably be worth the effort in the future since I'm sure you probably receive complaints from customers that receive dirt marked products. That small fixable item aside - I think you've got a great company and I will definitely order from you again.