All Stores Reviews (137030)
I went into Best buy on April 11th 2024 to buy a car stereo for my car this would be the third stereo I would be buying from Best buy and each time I went there that was free installation and the stereos I bought were $150 in range. This time the guy tell
J'ai acheté à 4 fois depuis 5 mois chez Best Buy et je suis très satisfaite. Livraison très rapide!
This was my first time buying gift cards and I picked Best Buy near Times Square in NYC for that. I needed one for my nephew's upcoming birthday. They got a TON of options to choose from! Ended up buying him some NBA store and Under Armour cards. Staff's
Tv was delivered broken. We did not open the box within the 15 day period. The TV was over $1000. We bought an extended warranty and they still directed us to the manufacturer who would not fix or replace it because it was the deliverer’s fault. I u
Tried to order 4 times computers. Every time, I received an email 3 days later saying there's a problem with security of payment and they cancel it. I've done all orders with different payment mode to try to solve it. I even changed 3 times the computer I
I would give them zero stars if I could. I ordered a TV and within 2 hours I changed my mind. Website says order can be cancelled up until it ships. Best Buy refused to let me cancel it. I was given all sorts of excuses such as they would have to look int
Not fully satisfied, but can't say that the product was terrible
I only pay cash or card here, never again will I use the best buy credit card. They messed up my credit for a one day late payment, that was actually RETURNED because the product was defective. To this day, it still follows me!
For many years I used best buy's tech support and webroot. I have never had a problem with them. Where I do have a problem is that they raised their price from 99.99 to 200.00 for the same service I had for at least 7 years. Not good.
Good News: They installed my new TV well and solved some technical problems, on top of the fact the sales person served me well over the phone. Bad News: they charged $142 more to my credit card than they said they would. I called it to their attention bu
Great service today in Tampa from Dave in the camera\/microphone\/creator section! I wanted to purchase a rode caster pro II today & I asked Dave to purchase one & he gave me great customer service. Unfortunately they were out of stock of XLR cables & I k
I went to Best Buy at its Milton Branch to research out cell phone and refrigerator products. While the place did not have the maximum inventory, I left fully satisfied with the customer support I received at my request. The representative named Simrah wa
When I started shopping at Best Buy, I was excited that they had some headsets that I liked. I purchased a set of headphones from Panasonic for $19.99 for my new cellphone. They worked without no problem. I recommend this store to computer savvy users.
Want to leave a great review for our installer from Geek Squad Steven who was professional, knowledgeable, pleasant and exceeded our expectations.. a job truly well done!!
The store on Blanding in jacksonville Florida is the WORST store I have ever been in. The employees are rude and stupid and lazy. I bought a new Apple Watch and wanted them to transfer the data. It took 3 hours !!!! No one at that store cares about custo
We purchased a TV that quit working one month after the manufacturer’s warranty expired… then we were charged a recycling fee to have it recycled. Seems like the least you could do was accept it for recycling without charging a fee.
It's a hit or miss with this company. Their prices are starting to get a little high. Th in person customer service is on par with other big box stores.
I had an appointment for a alarm system 3 wks ago @best buy in vacaville ca on monte vista rd…I get there & was told I need more work to be done & to come back so 3 wks later I drive all the way there which is 50 miles both ways to get there & THEIR
I'd rather just buy their items online but the convenience of getting the item right away is their only benefit. Usually, I immediately know what I want or am just looking around as I enjoy tech. Every time I know what I'm looking for I struggle to find a
I have to be honest horrible experience, It was loops and loops with live chat agents ordered an item on Saturday it's now Wednesday 3 reorders later but the second I called they processed the order on the spot without delay. So I think a 3 is worthy, liv
Went into the Best Buy at the Vernon Hills location and it was splendid. I needed help choosing a gaming brand and the associate guided me towards SteelSeries. Purchased on the spot in a short line and couldn't be happier. It was even cheaper than oth
Blink cameras are a piece of junk. Do not recommend them.
Total Tech is a Total Scam. Buyer beware! I've been trying to get my TV repaired\/replaced since February and it's now April 16th. They've both approved and disapproved my TV's replacement 2 times and today finally told me that it was out of their hands.
Want to give a good review of the Best Buy Geek Squad in Sierra Vista, AZ. I walked in without an appointment and had one for the next day, but tried to see if they could squeeze me in a day early. By Name Anthony from the Geek Squad came out and helped m
As a guy who loves his tech, Best Buy is my go-to store for electronics. Their product selection is top-notch, and the in-store experience is generally good, with knowledgeable staff (although a few duds here and there) What I really appreciate is thei
The delivery service is terrible, they didn't show up, I wasted all day waiting, they don't care about wasting their customers' time, this purchase was the worst ever, I will never buy appliances from Best Buy again. Fortunately, there are many other busi
I bought a Pixel 8 phone in October, 2023. I returned it two weeks later, brand new in the box. I was told that BestBuy has a three weeks return policy, if the device is undamaged with the box. In November, I received a collections warning from BestB
Corrie; I know you DO NOT care about issues with customers, you have disregarded all my emails since 11\/22 regarding the way your employees Ricky treated me and your negation of issuing my refund for the merchandize that I never took possession. One of
I have been with best buy for 7 years and they never did me wrong until this point . It been almost 5 weeks and they couldn't live up to their end of the deal and bring me a new refrigerator. They keep bringing me refrigerators that does not work . It b
Best buy's delivery people ruined my new carpet from a dirty truck that had oil in it. I have foot prints up my steps, down the hallway and in my bedroom. Also, oil from the box. Left a message with corporate. They said they would call back in 24 hours, n
Best Buys prices seemed to have gone up. They still have merchandise during the pandemic, but limited and higher prices. Maybe that's just supply and demand. Their hours are very limited (sort of an over-reaction) opening at 11:00am and closing at 7:00pm
The Alamo Ranch store would have received 1 star if it had not been for Maria… I waited along with 3-4 other customers in the TV area this past Sunday… not an employee to be found. I went up front 2x to ask for help…. As Maria walked toward