Vans Tracking Order Status

Ordered a pair of shoes. Wrong sized showed up, however the return process and customer service got it sorted out very fast!

Just excellent. Fab shoes great styles!

Quality control is non existent. A few occasions now, i purchased the 2 pairs of the same shoes, in the same colour, one fits fine, the other causing pains in different areas. Hoold 2 pairs of the same shoes up, and you will see how different they are. Replica's from m n s or john lewis are half the price and better, i can no longer by these crappy shoes.

Great customer service from ‘Jordan’ at the Braintree Village Outlet Store. Polite, helpful and very efficient. Nothing was too much trouble. Was shopping for presents for my sons birthday and this staff member was very knowledgeable about the products. Very rare these days to receive such good service. He’s a credit to the company and we will definitely return to this store again.

Shoes I bought a month ago have already started to break. Really cheap quality, this is my 2nd review but I had to go on here to let people know if you buy cheap dont expect quality product :(