Ultimo Electronics Tracking Order Status

I bought a chrome laptop from them and it has been working perfectly. Even when the charger stopped working, I informed them and immediately shipped another one to me which is now working perfectly. Thank you 🙏

Used this company through Amazon I bought used phone, when it arrived, the screen was lifted As third party Amazon wouldn’t refund so had to go through the company Sent phone back, special delivery, to be told 10x days administration, then 5 x days to issue refund They have only just issued the refund today, not sure when it will appear in bank Avoid unless you can manage without £180+ for nearly three weeks

The only complaint is that the phone I ordered said 3-5 days to be dispatched. Well it was dispatched on day 7 and I’ll receive tomorrow on day 9. There was no option to get it next day delivery either. I’m without a phone and if I’d of known it would take this long to get to me I’d of used a different company. I do wish to add that after feeling this was a negative experience Ultimo kindly gave me a part refund and apologised for the delay. I have used this company a couple of times in the past and never had an issue and the phones have been good quality.

I have used Ultimo Electronics previously and have always found their customer service quick and efficient snd the products first class. This time I purchased a reconditioned IPad Pro 1, overall I am happy with the purchase however the battery charge is disappointing, I seem to be having to recharge it every day

I recently bought a ring doorbell and when I came across a few blips whilst setting up I emailed them. Bethany replied a few hours later, was a great help and sorted my problems swiftly. 10/10 great company, great working doorbell, very helpful- would recommend.