Travelodge Tracking Order Status

I visited Travelodge in Elephant and Castle London for two nights with my two grandsons and their mum. The hotel is excellent for the price. Our room was clean and spacious enough for the four of us and the two single beds in the family room had really good mattresses on them (as good as the double bed). Breakfast is great, supplying everything that the adults and children in our group could want. Hotel is near enough to London Centre to get to the main attractions by bus in 20 minutes or so. The staff are lovely and so very helpful. I would like to specially mention Adriana who painstakingly drew maps for us and gave us great information regarding bus services. Also Mohammed who provided excellent first aid to me after I unfortunately had a fall on the way back to the hotel. I honestly cannot praise these two and indeed all the staff at the hotel enough for the care and attention they gave us and made our stay really memorable. Just one thing to mention, the hotel doesn't have a luggage storage facility which became an issue for us as we wanted to sightsee on our last day. We ended up putting our bags in a storage place near Euston Station (about £7 per bag).

Staying here at the moment . Room fab just what we wanted for a short stay Reception not good . Not bothered in helping out , breakfast this morning was a nightmare 😞 no cups , no plates or dishes , coffee machine out of order , had to wait 15 mins for bread , no hot food ? Told the lady she said the bread was defrosting and the hot food will have to be cooked ,no pancakes or croissants when they arrived they were frozen . Ended up with bacon and toast after waiting approx 20 mins . Would not recommend paying £9.50 for breakfast . Very bad service this morning . Unorganised chaos.

Really great help from Victor and Baris to get a room with working Air con at the Acton Travelodge

Nice hotel. Clean, modern, quiet room. TV, Team/Coffee. Friendly staff. Fantastic location, adjacent to lots of restaurants and an IMAX Cinema which I made use of one evening, plus a big shopping centre. Recommended.

Shocking carpet no need to be that bad..only managed 2 hours sleep due to the noise from outside. Room 309 we stayed in. Great location. Great staff. Stayed many other rooms in this hotel and others and always give 5 but this time I can't due to the level of noise and how bad the carpet was.