SodaStream Tracking Order Status

I want to commend Joyce, the Sodastream representative to whom I spoke on the phone. Joyce listened to my problems and took action to solve these problems. I really appreciate Joyce's help.

Joyce has been very helpful! He was very nice and understanding. While I usually hate talking with customers service, it was a pleasure to talk with Joyce, great service.

Called the help line and was on the phone with support within 2min. Amazing compared on being on hold forever. Found the order straight away. Had it sorted and a confirmation email sitting in my inbox in all of 5min. Best customer service experience I've had in a while.

SodaStream is ok. I've had their older push to sparkle machine and used it so many time it wore down and stopped working. I purchased an automatic one and had no issues. Few times I interacted with support it was fast and issues handled quick. And the exchanges and flavors had always been in stock when i went to buy them. No complaints from me!

Do not buy flavors or cylinders from the website as shipping is too high. Seems no matter what you order from sodastream.com the shipping is $14.99 which seems to be a rip off. Not even sure how the website stays in business for ordering anything minus the machine as the shipping is free. I order all my flavored syrups from Amazon.com when onsale for $5.99 and for the cylinders I use Sodasense.