SMEG DE Tracking Order Status

Elendig ved vandpåfyldning. Laver ikke ordentligt varm kaffe, og kan ikke holde kaffen varm i kolben.

J'ai acheté un combiné réfrigérateur-congélateur Smeg. Pourquoi ? Une bonne réputation croyais-je ! Le réfrigérateur congèle les produits dans le bac à légumes ?????? Je contacte Smeg qui me renvoie vers Boulanger (encore une fois ????): il y a un accord. Donc, je reste avec un réfrigérateur qui ne fonctionne pas (mais coûte cher !)

I'm updating my original review of 'poor'. We bought a Smeg Portofino range cooker in orange model CPF9GPOR. It arrived with a serious fault that came and went. Smeg sent out an engineer four times but couldn't fix it. Eventually, Smeg UK agreed to swap-out the cooker for a brand-new one. My initial review was negative as, initially, a Smeg Customer Service rep suggested it was our fault. But, after they investigated, they organised an exchange without any issue. We're now happy, good service.

We bought a SMEG Toaster about 8 years ago. This year(2022) there was a short circuit and the shop in Munich where we bought it told me they have to send it to SMEG for repair. It took 2 months to get it back . It could not be fixed and they kept the 35 € we had to pay to them just so that they have an eye on it. The information is that the Toaster was too old and that they don't have spare parts any more. For a toaster of this high price spare parts should be kept definitely much longer. Here it was a spring .

SMEG DCF02SSEU kaffemaskine, er flot og hurtig, men den er elendig designet i forhold til at påfylde vand. Man kan simpelthen ikke komme til at hælde vandet i med kanden pga. låget. Den er heller ikke særlig intuitivt designet. Det kræver man sætter sig og læser brugsanvisningen igennem blot for at kan sætte den igang med at brygge kaffe. Her er det absolut navnet man betaler mest for.