Sky Tracking Order Status

Absolutely impossible for customers to get through . They are doubling my bill and supposedly you just ring to renew and get discounts again....total joke plus majority of call centres not in uk so people answering do not understand fully what you want. The sky forums just as bad where you have sky superfans not employees who can be rude and unhelpful. As a pensioner unable to hold on for hours to try and speak to them doubling my bill is atrocious. Poor show sky shame on you.

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I pay a lot of money to watch Sky Sports and all they are interested in is cutting to adverts at the earliest opportunity and cutting off the commentators. I don't pay to watch adverts! All Sky is interested in is making bigger profits and not their customers. In addition the rewards program is rubbish, never anything to benefit pensioners.

A Platinum member means so very little to Sky, it's just a gimmik. 12+ years with Sky Broadband and I can honestly say, I would stay, if I could, but there's little to no incentive being given anymore. New members are getting great deals, but they don't value their loyal customers and want to offer anything close to those deals. Surely it makes more sence to show some appreciation for loyal customers?

Have been with Sky for many years now and on the whole have had a very good service. My only complaints; more difficult to get through to an actual person now. However that seems to be the case for most companies. The other being price. It’s not the value for money that it used to be. Overall though no plans to change and happy customer at present. (Although when I’m forced to take sky glass/stream I will probably change).