SEBO UK LTD Tracking Order Status

I very had vax, and other good makes but I purchased a sebo felix years ago and I won't use any other brand of hoover. My Felix drives so no pushing yes its heavy but it cleans deep into pile I purchased further attachments a polisher for marble tile floors. It cylinder detaches to make it light for stairs. I believe once you owned one of these you never look back you can buy individual parts including changing cylinder bag to make it look new again . It isn't bagless but they last a long time.

I bought a Sebo Airbelt Pet some years ago and have been delighted with it. Best vacuum I've ever had, and I've recommended it to several people. It eventually died, as expected, and I immediately ordered a new one via Amazon, who had a good deal on an Airbelt E1 Komfort. Unfortunately, the Telescopic tube had a fault, and wouldn't slide in or out. I certainly didn't want to be sending the whole thing back to Amazon just to get the tube fixed, so contacted Sebo directly. I spoke with Babs, who was almost exhausting in her desire to help. Fantastic customer service. She sent out some replacement parts, which didn't fix the problem, so arranged for me to send the whole tube, freepost. I've just received it back, all working fine, and all handled with immense helpfulness and speed, and excellent communication. Sadly, many suppliers go immediately into defence mode when a customer contacts them about a faulty product, and can even be a bit hostile. So unnecessary. This experience was a breath of fresh air. Thanks.

Really helpful after sales department who are easily contactable by phone. They were able to diagnose and send a new part for my fairly ancient machine. Very impressive staff. Thank you

Just had our Sebo X7 pet upright vacuum delivered. It is amazing. So much better than the top rating bagless vacuums we have had in the past. Highly recommend, amazing on getting rid of pet hair. My wife thinks it's wonderful. Thank you Sebo.

Having had our Sebo Airbelt E3 Premium for over a year we have come to the conclusion that it is a big disappointment and far below what we expected from a premium brand. We went for this model because it was one of the few cylinder cleaners with the option of a powered brush head. This was necessary because we have two hairy dogs and the normal turbo brush options on other cleaners are just not man enough. My wife and I are both getting on in years and find that it is quite awkward to use. The hose is too short, very stiff and unyielding making it unwieldy to manipulate when trying to manoeuvre around furniture and into corners. The powered head although effective for carpets is very heavy, which tends to discourage its use. We have since bought a G Tech Airram for the carpets and find that it picks up dogs hair more effectively but is far lighter and easier to use. it We thought that being bagged it would reduce the work and mess when emptying but the system is poorly designed. The space is too small making it difficult to align the bag correctly so that it fills properly. This means that the indicator shows the bag as full when it is only half filled. Also the bags are expensive! Although it is very quiet, this seems to come at the expense of pickup power because on normal power it is very disappointing and so we have to run it continually on the boost setting; even on full boost our old Henry outguns it quite noticeably. Overall it was a VERY expensive mistake.