Ryka Tracking Order Status

I ordered my sneakers on 1/26. They arrived 10 days later after the order was delayed leaving their warehouse. I tested them out at the gym, changing into them once I got there. They seemed fine. Comfortable, good grip, etc. I wore them four other times for cross training at the gym, always changing out of them after the training sessions so they have never touched the outdoors. I noticed this morning that the white tread of the right shoe is lifting off the sole. This is only after 4 non-consecutive hours hours of wearing. Originally, I checked the website and since I am within my return window I decided I would like to exchange them so I could give them another chance. After setting up the exchange, however, I saw that I need the original box and the shoes need to be unworn. Well, not expecting the shoes to fall apart after less than a half dozen wears I threw the box out with the recycling last week. I also learned that because I wore them, but they are defective, that I have to ship them ON MY DIME to the factory so they can be 'assessed' for quality control. This is expected to take 4-6 weeks! In the meantime I will need to go and buy another pair of training shoes while I wait for Ryka to decide if my shoes are worthy of a refund. Had I known that returns would be such a headache I would not have followed the advice of my friend and ordered these shoes. I do not see myself being a repeat customer after this experience.

I bought a pair of Ryka shoes because I thought they were supposed to be great to stand and walk in all day .. these hurt the top of my feet after 2 days .. I had to take my shoe off half way thru the day and walk on the heel of the shoe because the top of my feet hurt so bad . Bottom of feet good , top of feet horrible .. u need to make shoes comfortable all the way around the foot !

Love the shoes! Have probably 20+ pairs of Ryka shoes. But, we ordered over a month ago still No shoes! Where's our shoes Ryka? No Christmas present for my spouse because we haven't received our order!

I did some internet research on women's walking shoes. They mentioned Ryka. Tried them on. They may have a European name but surely do not fit European feet. You need big/wide heels or you slip right out. Are they related to Skechers? Same problem there. If you are blessed with perfect feet stick to Nike, Reebok, New Balance and others. But never Ryka or Skechers.

I have problem feet due to an odd assortment of issues. They are small, but very wide and I have a high arch as well. 50 years of struggles have resulted in my wearing sandals all year long. Ryka has made the first and only pair that wide is truly wide and my big toe does not overhang creating calluses during my long walks. Well done. A+++++++++