Reitmans Tracking Order Status

If I could rate zero, I would. I went to Reitmans in the mayflower mall, Sydney NS. There were 4 staff who did not greet me coming into an empty store. No one explained the sale, they completely ignored me. I tried a couple of items on by helping myself to the change room and decided on a t shirt. I went to the cash and was told( not too politely) that I had to buy 2. When I told the girl they only had one in my size, she just shrugged her shoulders and I left. The whole experience was miserable. It’s also interesting that I could buy that same product online as a single item. Worst service in the entire mall

I made a 4 item purchase on Oct 6th and today (Oct 11th) I received a weekly email from Reitmans and 2 of the items where on sale again. I called customer service and asked about it and was told that they won't honor the price change. Price change in 5 days on a long weekend and a huge excuse for a policy!!!! NEVER AGAIN!

Awesome service from Kirsten, manager of the Shawnessy location, SAlways buy my clothes, lingerie, p.j.'s, etc. from either she or her staff, i.e Gail, Camille, Glenda. I would like to commend Kirsten, who is not only very professional, she is also personable and was very helpful in assisting me with choosing various tops and color co-ordinates, as well as lingerie. Thanks Kirsten for always making my shopping experience a positive one and will definitely be back soon. Fond regards Cindy

Shopping online is always super easy and never any problems sending back what doesn’t fit. Quality clothes. Love them!

Online shopping experience is good. Products takes 2-25 days to arrive. They are responsive if something gets lost.