Reiss Online Tracking Order Status

Just wanted to acknowledge the customer service team at reiss and especially Harriet .. had an issue with poor delivery service and Harriet has followed up my complaint and dealt with it in a manner I’m totally satisfied with .. so just wanted to say thank you and appreciate the service you gave to rectify an initial problem ( and a poor review ) so it’s only right to give them a gd review here

Very expensive for clothes that are mainly main of poor quality sustainable nylon and polyester. sad.

Buy lots of clothes from Reiss and love their clothes. Excellent delivery and customer service.

Ja die Produkte sind schön, ABER: eine Anzughose hatte einen Unterschied von 1cm bei den Beinlängen. War kein großes Problem für mich, weil ich sowieso kürzen musste. Aber bei meinem (im Sommersale) Wintermantel gingen nach nur wenigen Malen tragen an beiden Seiten die Nähte auf! Das ist mir noch nie zuvor, auch nach Jahren nicht, passiert. Jetzt darf ich damit zur Änderungsschneiderei und das richten lassen, ansonsten unbrauchbar. Für den Preis inakzeptabel. Werde nicht wieder bestellen, auch nicht beim Sale.

I ordered a black coat, but the camel coat became available the next day so I stopped the delivery of the black coat. Customer service was very helpful and payment returned in about a week. The camel coat was delivered to the wrong address. I provided both Reiss and Evri (worst courier in the world) with evidence and Reiss was EXTREMELY helpful and so nice to me! The payment was returned within a few days. The phone customer service is top notch. However, the staff in the stores in Westfield Stratford and Canary Wharf are terrible. They always ignore me and never ask if I need some help. The stores are always empty so it's not like the staff is busy. The shop staff could learn from the phone staff.