Red Lion Hotel Tracking Order Status

I have been here twice this week, lovely pub, lovely staff, great beers and food. Shame about a very noisy group of inebriated girls who think that screaming, shrieking and shouting in a restaurant is a clever thing to do. I will be back but this made for s very poor experience.

My stay at red lion Eureka CA was great...I was staying at Holiday Inn express witch was $330.00 a night with awful beds...moved to red lion for half the price and twice the service...Thank you red lion for a great stay

I've had better stays at Motel 6! This place is the worst. Checking in the front desk argued that I did not have a reservation, then when he found it hesitated to accept my retired ID card for military discount. Red Lion does not respect the years I have given this country? Fine but don't advertise a "military discount." Big sign on desk says quiet hours are from 9PM-9AM. Kids would not stop screaming and running up and down the hallways so I called the front desk and asked if they would politely remind occupants others are trying to sleep. He said, "my clock says 8:59Pm so it's your problem." I asked for a manager and of course they never called back. Also the tub was broken but no calls returned to schedule a repair or exchange room.

The America's Best Value in the local area is a fine establishment with reasonable prices and free WiFi.

UPDATE: Mr. Sung Park called me today (3-19-2020), he was apologetic about the situation and how it was handled; he called Priceline and coordinated a refund for the three nights we were not at the hotel. My friend said the room was outdated, but sufficient, bed was comfortable. Breakfast was typical cereal, bread options, etc. While I would still not return, I am happy the GM made it right. He seems to care about guest experiences! Paraphrased Original 1 star review: My friend and I were in Seattle last week, but as we were traveling the COVID-19 situation exploded, with the Seattle area being a high risk and hard hit area. My friend had stayed 1 night, as his flight came in earlier than mine. When I arrived, I spoke with the front desk agent (I think it was Koko, but not 100%) and explained that we were having to cut out stay short. She said no problem, we understand. I said we prepaid on Priceline, so I know we need to co-ordinate the refund for the other 3 nights and confirmed the hotel would authorize it; again she told me it was no problem, what were they to do, they couldn't "make you stay". This was about 6:30 am on Friday 03-13-2020. When we FINALLY got through to Priceline, we were told Priceline had reached out to the hotel, and the manager, Danielle, said they can't help us. Called and left a message for the GM Sung. Danielle called me, stated they would refund 2 nights; she couldn't contact Priceline on behalf of guests.