Pet Life Tracking Order Status

I bought some dog food last week and order confirmed. Emailed me a few hours later saying out of stock (didnt know that when I ordered???) Say they refunded my money to a CC that hasnt been open for 6 mos. Showed them the debit card I used . Was told nothing could be done. HORRIBLE CUSTOMER SERVICE. this company should fail

Hello, is this actually a scam business? They don't answer the phone, they don't reply to email or texts. They DID take money from my account for a product I've yet to receive. Is Better Business Bureau next?

UPDATE: I left a message on the companies answering machine. Weird that it didn't state the name of the company and that concerned me. I also left an email and surprisingly they got back to me a few days informing me that my purchases were actually shipped out. When I received them, I reversed my stop payment. The company needs to do a better job of informing it's customers of the lead time they take to send product out and they need to do a better job of sending the invoice or receipt to the customer as soon as the credit card is charged. Seemed very shady but I did get my products and they were ok. ORIGINAL REVIEW: I purchased items totaling over $50 to get free shipping. Credit card was immediately charged but a week later, no invoice, no product. No one answering their phone lines. Not impressed! I think this might be a scam company. Buyer Beware.

I had almost run out of bird food due to a back order at my local pet shop, so when I searched for it online I found a bag of it at a reasonable price at Petlife. I purchased it, at $64.00 and free shipping. After I did that, I did what I should have done first-check for reviews of that store. When I did, I saw that it got a few terrible reviews. I was really afraid that I had been scammed. But…my bird food arrived today, a week earlier than I had expected it! I am relieved, and very happy with my experience with Petlife.Com.

Fast delivery of bedding, packaged well and shipped with DPD, will use again, can't find bedding elsewhere so this is very helpful