Peter Pan Bus Lines Tracking Order Status

I got to the bus much earlier than expected. I asked to get on the 12pm instead of the 1pm. They wanted to charge me just to get on the bus that clearly has enough space for me. As a super long customer, it just felt wrong. Especially after traveling since the day before with barely any sleep. No flexibility at all to accommodate towards a loyal customer. Just strict rules to make more money from us.

There are various issues on account of which I would caution against booking with Peter Pan. One of these is outdated webpages offering certain discounts or form functionalities that never materialize. Another issue is the size of the booking fees. As compared to the fees of competitors, Peter Pan's transaction fees are pretty large, and they are not very noticeable until the checkout page. I have found employees to be confusing as well, one time indicating to me and others that a certain bus (the wrong one) was the one that we were seeking. When the desired bus finally arrived, late, the bus driver was avoidably slow in boarding the passengers, despite the fact that this was an airport-destined bus. The last factor causing me to write this was the fact that Peter Pan's "Help" page mentions standard reissue fees and other sorts of transaction fees that might be pocketed by Peter Pan in the event of changes. These fees are seldom (if every made explicit). Non-transparency of mildly deceptive behavior should be your largest red flag. Overall, I would caution patrons to considered Flixbus first as their prices tend lower and their services tend so function more smoothly.

I am a blogger in town, I do company reviews. This will be a short one but it does bother me that passengers can not get a refund. There have been times I have missed my second bus because my current one was in traffic. That does not seem fair. One driver did mention we have to call online about a refund. Who has time to call?. I would not recommend booking two buses, purchase them separately, not all at once. No refunds gets me a lot with this company. That will not make me use them. Their app could be better. Every time I search up my trip and on the screen with the times, it is difficult to go back to select another date or trip. I have to keep closing down the app every time, not very convenient.

One of my nieces was having a baby shower. Unfortunately the Coronavirus interfered. My other niece used her credit card to pay for bus tickets to ensure we all were on the same bus. We of course had to cancel the tickets as Restaurant, and any Large gathering are being discouraged. If not outright banned in New Jersey, and New York. Instead of Peter Pan being understanding, they refused to refund her. They are giving her credit on several tickets, which means I guess if we ride in future her ticket is paid for. This hurts her financially as she is a single mom who needs her money refunded on her card. This cancellation happened due to an act of God and Government. Not her fault.

This is a Hate Crime Went to work for Peter-Pan in Boston out of the Chelsea Garage. Hired as a Bus driver/Motor-coach Operator on October 20th 2019. Met up with a Trainer (Donald Fonner) who is/was a White Supremacist / Racist Homophobic Person who Voiced his Opinion sever Times. I am a Professional CDL Class A Driver w N&P endorsements since 1980/81. I hold a Massachusetts D.P.U. Bus/Motor-coach License, former 2a-4a Hydraulics license (20 Years) and an Osha 10 Certificate. I have a Clean *CORI & have Never been arrested. I was Put down, Ridiculed, Bullied, had Racist remarks said to Me and Treated like I was a P.O.S. either because I'm a Democrat or being a part of the LGBT/Q community or even being a 30 Year employee of The Commonwealth of Massachusetts. While I met some Truly Nice People in the Springfield office, a Few in the Boston office as well, where I was assigned. On Monday/Tuesday November the 4th & 5th. I was told "The World was a lot Better until Obama came into Office" Excuse Me? Oh the *Do Nothing Democrats & Look 5 state workers holding a Shovel. I'm 59 Years Old, Yes I am Not from the Western part of the State. I do Not know all the Country back-roads, Yes I forget how some exits are on 93 in Boston, Yes, it's going to take Me a Few Times to remember. Then you're showing Me, Something different everyday, I forget exactly where this Road may go. I'm Human, and Yes I do make Mistakes. Train Me *Don't Ridicule Me! Wow, was I treated Unfairly, This bothered Me so much, Talking to myself on my way Home, I Tossed and Turned all night trying to get to Sleep, thinking about my Scenario w Peter-Pan. Needless to Say, I was Let go and I could see How I was being Treated. Unfortunately Peter-Pan has to employ Homophobic / Racist People who puts Down everyone like President Trump does, Yes I have over 20 Guns, It's My God Given Right *He said. Guns don't Kill people, it's People who kill People! Oh I Think *Trump is a Great President! It's the Democrats who F*cked this Country up ~ Donald Fonner Quoted. I was told Peter-Pan doesn't care about its Passengers, We only care about Getting them there, "You Need to be an Aggressive Driver" You want Me to Weave in and out of Traffic in a 45 Foot Motor-coach and Keep a constant 65 MPH Speed Limit or go around a curve in a posted 30 Mph Speed designated for a Car? I see why There's a lot of Negative reviews about Peter-Pan.