Peter Pan Bus Lines – Cashback, Rebates & Rewards

I got to the bus much earlier than expected. I asked to get on the 12pm instead of the 1pm. They wanted to charge me just to get on the bus that clearly has enough space for me. As a super long customer, it just felt wrong. Especially after traveling since the day before with barely any sleep. No flexibility at all to accommodate towards a loyal customer. Just strict rules to make more money from us.

It couldn't get worse. I bought a ticket from a third party website for Megabus. When I get to DC bus station, they say Peter Pan only operate Megabus buses from a week ago. The instructions to swap ticket doesn't work. The person in the booth was very rude and not responding properly. I bought a last 2 seats tickets for 4 times more expensive. The bus came super late. Please just book from Flixbus.

Just a note about dangerous driving. On Jun 28, 2024 at 1520 hrs.Peter Pan bus #798 completely disregarded yield sign on Race St ramp to I-95. Nearly colliding with my vehicle coming within 8-10” of smashing entire side of my car. While traveling Northbound on I-95 the same bus was seen going over solid white lines , changing lanes multiple times with no turn signal.The bus also went over to far right lane which is clearly marked as ending in an effort to get around traffic. The bus then merged back into traffic without signaling.This is not the first time I have seen Peter Pan buses being driven in dangerous manner. Hopefully you do something about this before someone is injured and or killed by on of your buses.

There are various issues on account of which I would caution against booking with Peter Pan. One of these is outdated webpages offering certain discounts or form functionalities that never materialize. Another issue is the size of the booking fees. As compared to the fees of competitors, Peter Pan's transaction fees are pretty large, and they are not very noticeable until the checkout page. I have found employees to be confusing as well, one time indicating to me and others that a certain bus (the wrong one) was the one that we were seeking. When the desired bus finally arrived, late, the bus driver was avoidably slow in boarding the passengers, despite the fact that this was an airport-destined bus. The last factor causing me to write this was the fact that Peter Pan's "Help" page mentions standard reissue fees and other sorts of transaction fees that might be pocketed by Peter Pan in the event of changes. These fees are seldom (if every made explicit). Non-transparency of mildly deceptive behavior should be your largest red flag. Overall, I would caution patrons to considered Flixbus first as their prices tend lower and their services tend so function more smoothly.

Washington - NY 09/04/2023 18:00. Never again. I’ll just forget that your company exists. First, the most toxic grey haired person works in the Washington ticket booth( no name tag found), it is a shame you have to hire such people to work with your customers face to face. Not only your company forced us to stay 40 min on the hot Washington bus station, but we also got a very old , bad conditioned bus and the driver doesn’t want to make a single stop during 4+ hours drive for people to at least buy water. And of course we don’t have any water after such a long wait under that unbearable heat. You put us in an impossible situation. And no one even close to be apologetic. Right now I’m taking the worst bus ride!