Payless ShoeSource Tracking Order Status

This office is just an organized theft... I never get a car that I paid for... also they never gave my money back! A shame that an international brand like this one continue playing that game... Don't give them your money!

Don't....just don't I remember when Payless was THEE go-to shoe store in any mall or shopping plaza. You bought decent quality shoes on a budget, and they lasted many years. NOT TODAY. They went bankrupt a few years bac and are now 'revamping' for 2021. But I should have known better when I visited the website for pair of dress shoes. Most of the options were terrible quality, including the house slippers. Like something you'd find in the free bin, at a garage sale. I ordered a pair of taupe booties (low heel dress boots) in a size 6M and found it strange that there was no invoice or return shipping anywhere in the box. The shoes fit okay, but the heel did not. It easily slipped in out and around the very wide opening which was hugely disappointing as they are aesthetically pleasing, but not quality. And returns are NOT FREE, but charge up to $7. So if you paid $18 for your shoes, you may as well cough the loss.

They be good, I get most of my new kicks from here whenever I see a good deal

Payless Shoes back in the day used to be a decent place to shop. Now of course with everything online; I stupidly decided to buy one pair of shoes for a Memorial Day sale they were having. Long story short, they use FedEx Smart Post for shipping.. ugh. I ordered the shoes on May 31st, were supposedly shipped on June 1st.. here it is Thur. June 10th& NO Shoes!! It's not like I spent alot of money, but it's the principle behind it. Their customer service is awful !! I called FedEx many times & then decided to contact Payless to let them know they gonna lose yet another customer!!

I didn't go in to the store expecting fancy high quality shoes. As a teenager I used to buy a lot of my shoes from Payless but I hadn't been back in years until recently. I needed some hiking boot type shoes - but I didn't need them for real hiking so I didn't want to spend a fortune. Got a good looking pair for cheap and a pair of slippers too. I'll come back again.