OneHanesPlace Tracking Order Status

I purchased 2 boxes of Leggs Sheer Energy pantyhose 2 pk,they were Q+ nude from a Walmart. When I went to open both packages, I noticed how they were neatly packaged as I would store in the drawer. I went to put them on and noticed there was no tag in the waistband, the control top panel was similar to the full support pantyhose I use to wear. I was just wanting to know if these 2 boxes could be mispackaged as full support pantyhose which have been discontinued. I kept what I purchased and will continue to buy Leggs Sheer Energy.

I made an order on Nov 25, I called Nov 26 to make a change to the order...a matter of a size down. I was told that they couldn't that the order was already in the works and couldn't be modified. They didn't even put the charge through till Nov 30. It is Dec 2 and the order still has not shipped. I went to look for an email to ask them again to shift the size since they clearly have time, they have screwed around all this time, allowing me a minute of it shouldn't kill them. No email that I could find. I don't think I'll do business with them again.

I don't have a problem with customer service but with the product. Bought some Playtex bras. I had one new one left from another store and measured them. The new bras are at least one inch smaller than the ones from years ago (not worn) very cheap quality Wore the biggest new one tight would have to order larger size.

FOLLOW-UP TO REVIEW BELOW: One Hanes Place read my review, forwarded my comments to their Quality Control department and refunded the shipping charge that should not have been my responsibility. Although i am not pleased that it took an online post to rectify what a human could not, they ultimately did the right thing. I revised my review to 4 stars. Their product is very good. Just My Size control top pantyhose is an excellent product especially for voluptuous women. I purchase them regularly. However, their customer service and policies are suboptimal. Based on the One Hanes Place website image showing their "Taupe" color pantyhose looking exactly like their "Nude" color (which was unavailable on their website), I purchased (10) four packs of these stockings since I wear them to work daily. When they were delivered, "Taupe" looked exactly like the color "Brown", a color I could not wear in a professional office setting. When phoning customer service and asking to return the product, they said it was fine to do so if I pay for return shipping. Had the purchase been my error, I could understand the policy. However, since One Hanes Place advertised the wrong image on their website, I felt the onus should be on the company. When explaining this to the customer service rep, she told me in a condescending tone that I could pay for the return shipping or wear the "Taupe" stockings. Needless to say, I was dismayed at this response. I sent a letter with the return trying to reason with this company. Unfortunately, they would rather lose a customer than acquiesce. After all of these years, I will shop elsewhere. Many other businesses understand the importance of customer service.

I give two stars for prices, only. I'm so annoyed with this site. I was one of the first ones to place a order during a sale. I actually placed two orders. First one was made very quickly so that they did not sale out. The second one, was about a hour after. Items from both orders were cancelled due to lack of items. So, either it's not, first come, first served. Or they pretend to put items on sale that they do not simple have.