OneHanesPlace – Cashback, Rebates & Rewards

I purchased 2 boxes of Leggs Sheer Energy pantyhose 2 pk,they were Q+ nude from a Walmart. When I went to open both packages, I noticed how they were neatly packaged as I would store in the drawer. I went to put them on and noticed there was no tag in the waistband, the control top panel was similar to the full support pantyhose I use to wear. I was just wanting to know if these 2 boxes could be mispackaged as full support pantyhose which have been discontinued. I kept what I purchased and will continue to buy Leggs Sheer Energy.

Have to call to find out about my order. Never get an email that it's shipping, only that they rec'd my order. When I tried to cancel they said it couldn't because it was being processed. Told me they had at least 7 days excl. holidays to ship. Why can't they have a better process of shipping & canceling an order. Totally not ordering from them again!!!

I have a smaller bra (36DD) ordered from them long ago and now I've ordered a bigger one (38DDD). This supposed-to-be bigger bra appeared to be smaller then that old one! It's band is not 38" but 30" instead ! and the straps are about 2.5" shorter then they supposed to be, so I was not even able to pool them over my shoulder.

I have tried for a week to order 2 sweatshirts. It does not indicate these sweatshirts are out of stock. When I get to checkout, I can't get any further than mailing information. I have tried ordering with the email they have on file for me and also as a guest. It won't let me go to checkout. I give up! I wouldn't have rated them any stars, but it was the only way I could write this review.

FOLLOW-UP TO REVIEW BELOW: One Hanes Place read my review, forwarded my comments to their Quality Control department and refunded the shipping charge that should not have been my responsibility. Although i am not pleased that it took an online post to rectify what a human could not, they ultimately did the right thing. I revised my review to 4 stars. Their product is very good. Just My Size control top pantyhose is an excellent product especially for voluptuous women. I purchase them regularly. However, their customer service and policies are suboptimal. Based on the One Hanes Place website image showing their "Taupe" color pantyhose looking exactly like their "Nude" color (which was unavailable on their website), I purchased (10) four packs of these stockings since I wear them to work daily. When they were delivered, "Taupe" looked exactly like the color "Brown", a color I could not wear in a professional office setting. When phoning customer service and asking to return the product, they said it was fine to do so if I pay for return shipping. Had the purchase been my error, I could understand the policy. However, since One Hanes Place advertised the wrong image on their website, I felt the onus should be on the company. When explaining this to the customer service rep, she told me in a condescending tone that I could pay for the return shipping or wear the "Taupe" stockings. Needless to say, I was dismayed at this response. I sent a letter with the return trying to reason with this company. Unfortunately, they would rather lose a customer than acquiesce. After all of these years, I will shop elsewhere. Many other businesses understand the importance of customer service.