My Nintendo Store Tracking Order Status

Sent my oled switch dock to get fixed and it was done within a week and a half or 2. My dock just stopped working and it was out of warranty and I had to pay - which I fully expected and okay with. It costed £45 and as they could not repair, they sent me a replacement - I received today and it is now working fine. It was quick and I had no problems... I was abit anxious due to so many bad reviews, however I did not want to go to some random repair place. All went well and I would use again. Thank you Nintendo.

Ordered brand new switch oled and said available then they told me its not in stock so i cancelled the order two weeks ago and still no confirmation of refund?? ive already ordered and received another switch from a different store! Got the refund in the end but took too long for what should have been 3-5 days was nearly 3 weeks of waiting for my money back

How can I start with this? The device I was gifted was fine, no problems, no situations but the pricing for the online game(s) for their Nintendo 3DS XL, the Nintendo Switch and more. Seriously, making us PAY for their online service which WAS free for the Nintendo 3DS and Wii family of consoles?! What the heck are they thinking by doing that?! For example, I wanted to get a new game, like the new Legend of Zelda one, physically it was £44.99 but digitally it was £59.99?! THAT'S NEARLY TWICE OR TRIPLE THE AMOUNT IT SHOULD BE PHYSICALLY! So, Nintendo, you have A LOT of improvements to make to your current gen console.

The console is fun but the online membership is a total rip off. They give you a free trial online when you buy the console, but you can’t even use all the online features, it’s pointless. Also you need an online account for everyone that plays, not one per console. Swindle if you have multiple kids as they all need an account. Then if you pay for that, you still can’t play the retro games, you need the expansion pack, which cost loads more and surprise surprise conveniently doesn’t have a monthly subscription, only a yearly one. Very poor Nintendo, I remember when you used to be the best value for gaming, those day have long gone.

The experience was better than it seems on Trustpilot. They actually have good service but there are many common issues with the current models (Nintendo Switch). I have also attended a conference with Nintendo and they are expecting a VR headset with their next generation. Crazy to think they are revolutionising in the greatest ways. I gave a Grade 4 rating for the models' common appearance of bugs and glitches.