Nialaya Tracking Order Status

Gorgeous product - had an issue with broken bracelet, which has now been resolved. Looking forward to receiving new bracelet! Thank you for your help.

Great, great jewelry. Best quality ever! Just had some problems with exchanging my products but got personal help from the founder which was much appreciated

Har flere Nialaya produkter - uheldigvis havde jeg en skade på et armbånd - kontaktede kundeservice som tilbød en løsning af problemet. Og bare 3 dage senere så var problemet løst. Super tilfreds med deres produkter og sjældent jeg får så god en kundeservice når jeg har handlet på nettet.

I’m happy I’ve finally found a great jewelry shop online since it’s been very hit and miss for me until now. You can tell these pieces are really up to standard. As for customer service they're one of the best I have experienced. On one order a ring was out of stock and I could pick a new ring to replace it with. I was also looking for another specific ring which wasn't available on the site. The CEO told me he still had one in the store and sent me a personal link so I could buy it. Amazing customer service.

I have bought several pieces of jewelry from Nialaya. Always high quality and standout designs. There has only been one time when the product (a custom design) did not match my expectations but I received the best help from their CEO Jannik. He made sure I got a replacement (for free) and it all ended up just perfect. I will definitely buy more Nialaya jewelry in the future.