Musto FR Tracking Order Status

We don’t buy Musto clothing online so have never suffered the problems a lot of reviewers have had. Both my husband and I have several Musto garments which we wear the whole time and though they were expensive the quality is very good. Our sailing clothing has kept us warm and dry over the years and has served us well. We use the Cowes shop on the Isle of Wight and since Helly Hanson has taken over the company, they have what is called an ‘open door’ policy. Great in the Summer, never any doubt that they are open. However, to see their poor staff this week was sad, they were absolutely frozen in was 2 degrees outside, they were wrapped up and had the heating going full blast but the shop was very cold. What a way to treat your staff and what an appalling and unacceptable waste of heat. Are you passing the costs of this daft policy to your customers?

Was sent a discount code for signing up to their newsletter. Code didn't work but I needed the jacket in a hurry so I proceeded with the order and contacted customer care. Had no response to multiple emails over the past month. Absolutely loads of promotional emails though!

I’ve just taken delivery of a Musto Essential Fast Dry Crew Hat. I already had a blue one that I bought about 12 years or so ago which is performing very well. The new hat is red and no way of the same quality. The material is much thinner and gives the hat a cheap feel.

Very pleased with my jacket & sweatshirt. Great fit & quality. Ordered online & delivery quick despite it being a bank holiday week. Highly recommended.

I think they should make it clear that some clothing ships from the Netherlands so you don't get an ETA and it can take a while to arrive.