Mrs. Meyer's Tracking Order Status

Pump bottle doesn't work Contact number no longer in service Email contact form doesn't take my email or phone number Soap is ok but no better or "purer" than any others

This morning my third spray bottle of Mrs Meyers all purpose cleaner had its sprayer malfunction so I either have to pour it on a sponge or buy a new spray bottle. I like the product itself but this is my last time purchasing it.

I've been using Mrs. Meyer's hand soap for a long time. I just buy it at my local ACE store, so I haven't encountered the delivery problems other reviewers have mentioned. I love the design on the bottle, but I wish they would have made the handle on the refill bottle smaller so that you can fill the pump bottle easily with a funnel. It won't fit straight on top of the funnel, making it very hard to refill. Also wish they had a gallon size refill bottle. Concerned about the California lawsuit claiming cancer causing chemicals are being used.

I have ordered from mrsmeyers.com several times, and have always been happy until the last two times. I completely understand that businesses are still having supply chain issues and I get that. My frustration is that when they finally have the items I want in stock so I can order them, they don't seem to actually SEND them! I placed an order and received a shipping notification and then waited two weeks before reaching out. They would not refund my order and blamed FEDEX. I spoke to Fedex and they said that they never received the order! Mrs. Meyers made me wait another week and all of a sudden, I started getting shipping updates! Unfortunately, I ordered 9 of one of the seasonal items and only received 3! I reached out and after 3 days finally was issued a refund. Disappointed because I asked for them to send the product, not a refund, even if it was backordered! Finally, the product was back in stock so I ordered what I wanted, but the fabric softener and sachets are not. This last order should last me about a year and that is good because I plan to evaluate other products to switch to. On top of that, the folks you speak to on the phone are borderline belligerent and with MASSIVE attitude. I'm done with them!

One of my favorite companies to order from. Love their scents and products. Their cleaning stuff is amazing and I feel good using it in our house. Feels safer especially with 5 kids in the home. They stand behind being all natural and all their stuff cleans just as well without all the yuck chemicals. Customer service is really great too if you ever have a problem, they make it right.