Media Temple Tracking Order Status

After more than 14 years of being on MediaTemple I am finally making a move. They used to have great support. Now, practically non-existent. I've had tons of issues suddenly with email, can't get support...they started without any warning trying to charge automatically my credit card without my consent and I am now ready to leap away. VERY SAD after so many years of service that was good.

Happy customer for over ten years. Only negative thing I have to say is that occasionally your website goes down, but don’t all… and they monitor/alert you to status. Good speed. Great support… who has many a time walked me through situations I was not prepared for when it wasn’t even their responsibility. No complaints.

I have been a customer of mt for more than 10 years now. I can not complain about the support but grid server is a trash! Very slow server! Not satisfied. Hope to take away my sites as soon as possible.

I was almost hesitant to put this review here as I'm seeing that many people rating the mt™ very low. My experience is different and perhaps give you a slightly different perspective - I have been a satisfied customer of mt™ for more than 7 years now. I have run more than 12 domains for SME's enterprise and have no problem or deal with any issue or challenge we have come across. None of that should put me off from using these guys as a SAS service. The availability of services was incomparable to others. Mine and my partner's site runs as they should without any major glitch. Tech support responding immediately and sent me the summary of our conversation once we finish resolving the upgrade or further integration. Ok, I'm not a technical type as per se. I know what is SSL, how to install DB and manage users. So those who looking for some #terminal #matrix #access thing I'm not it and I can not refer to it. I'm a very happy customer and will recommend this service to any of my client.

Too much down time for our liking Support was very patchy. on a good day you would get great tchnical support however there were many days where we were treated poorly, tickets misread and multiple tickets or calls needed to get things sorted The Railgun cloudflare integration is helpfull and the control penal well thought out but high prices the relentless selling of add on services at $70 a time (no refunds if it doesn't work either!) and patchy service drove us away.