Malmaison Tracking Order Status

Excellent staff, comfortable environment and top quality food. The best we've had in Brlfadt for some time. I highly recommend Malmaison Belfast and will be back soon.

My wife got food poisoning from her breakfast. She had the eggs benedict with bacon. 10 minutes later before we had a chance to check out she felt the full impact of the food poisoning and couldn't attend her spa treatments. The waiter who took our order for our breakfast was inept and tried to sit us at a table which was uncomfortably close to another table of diners. He then didn't offer us any additional items such as toast or show us where the coffee/juice/pastries were as we hadn't stayed at this Malmaison before. He didn't even ask what type of eggs I wanted with my breakfast until I glanced up from the menu because he just stood there staring at me. The receptionist didn't order our taxi for dinner the night before as when I enquired about the taxi being late the receptionist at the time said it hadn't been booked. If my wife hadnt had food poisoning I probably wouldn't have mentioned the other things and would have given a 5 star review as they are niggles but things that really should be addressed by the hotel management.

Very warm Welcome, accommodating personal preferences, exquisite afternoon tea, Very friendly staff, very clean loos, although decor in restaurant was not to my taste.

Malmaison Glasgow : lady on reception , Claire , was amazing and made us feel very welcome , gorgeous room and ate at the restaurant and really looked after there too for my special birthday. Can’t recommend enough ! Brilliant hotel !

I stayed at Malmaison Glasgow and the reception staff were SO lovely. They were friendly without being weird, helpful, charmingly overlooking me being an idiot about leaving stuff in my room - honestly some of the most natural and delightful service I have had in ages.