Mallow Me, Giant Printed Marshmallow Tracking Order Status

I ordered some personalised mallows for a wedding.Excellent customer service. Very happy, they arrived on time and staff were really fast & helpful over email.Would recommend and use again in future. Thanks!

Ordered a Christmas present from MallowMe. Arrived damaged and had a hair on the marshmallow. I immediately sent off the details on the contact me page on the website. All I was asking for was a replacement. Unfortunately it also looks like the Twitter account and instagram page have not been used in a few years so can’t contact them on either platform. Postage cost is too high for the experience and long wait (to be fair Royal Mail have been on strike so not really to blame but still…) will never order off this company again and would advise people against using them as they have no way to contact them if something goes wrong. Edit: recently changed the review as an email was sent but never went to my inbox. All got resolved with a refund and even offered a code for a future purchase

Hi I would just like to say my order did arrive in time for Xmas and I did get a response from my last email. The children loved their picture marshmallows x

Order placed on the 6th December for Christmas and not arrived. Guess it will arrive after Christmas now. No response from my email to the company 😔

Mallowme is a first class business that knows how to deal with the customer,emails are replied to swiftly. The site is simple to use and easy to upload a great picture and importantly a secure payment service. The marshmallow is excellent with a good clear picture on it ,in fact it was so good my grandchildren haven't eaten it yet as "it looks to good to eat" but I'm sure it won't see the end of December. The delivery was quick and arrived as it should . Yes a great experience . Thank you .