Mallow Me, Giant Printed Marshmallow – Cashback, Rebates & Rewards

I ordered some personalised mallows for a wedding.Excellent customer service. Very happy, they arrived on time and staff were really fast & helpful over email.Would recommend and use again in future. Thanks!

Ordered a Christmas present from MallowMe. Arrived damaged and had a hair on the marshmallow. I immediately sent off the details on the contact me page on the website. All I was asking for was a replacement. Unfortunately it also looks like the Twitter account and instagram page have not been used in a few years so can’t contact them on either platform. Postage cost is too high for the experience and long wait (to be fair Royal Mail have been on strike so not really to blame but still…) will never order off this company again and would advise people against using them as they have no way to contact them if something goes wrong. Edit: recently changed the review as an email was sent but never went to my inbox. All got resolved with a refund and even offered a code for a future purchase

Hi I would just like to say my order did arrive in time for Xmas and I did get a response from my last email. The children loved their picture marshmallows x

Mallowme is a first class business that knows how to deal with the customer,emails are replied to swiftly. The site is simple to use and easy to upload a great picture and importantly a secure payment service. The marshmallow is excellent with a good clear picture on it ,in fact it was so good my grandchildren haven't eaten it yet as "it looks to good to eat" but I'm sure it won't see the end of December. The delivery was quick and arrived as it should . Yes a great experience . Thank you .

I placed an order using a Vodafone discount code on 15th October 2022. Weeks later the item hadn’t arrived, so I sent an email chasing it on 5th November and received a reply reassuring me it would be sent out. It’s now the 27th November and still no product received, no dispatch email, and no contact with any updates. It’s now been 6 weeks and 1 day since the order was placed and absolutely nothing to show for it! Shocking that they’re advertising their company using a big platform like Vodafone but then fail to deliver (quite literally!). I just hope when it does arrive (if it does!) that it won’t be poor quality like a lot of the other reviews have stated! UPDATE: Order received within a few days of posting this review. However the quality of the image is poor and it’s not even central on the marshmallow (one side of the picture covers the edge and the other side doesn’t so there is a white strip down the side). FURTHER UPDATE: Mallow Me have quickly sent me a replacement, with this being specifically checked by the team member that contacted me before it was sent out, to ensure it was of suitable quality. The new item is clearer and the layout is now in line rather than having one side with a gap and the other without. Thank you for resolving this for me 😊