Luna Bazaar Tracking Order Status

I ordered multiple pre-assembled tissue paper tassel sets. Upon receipt, they were completed compressed in the packaging, and therefore ALL of the tassels had been bent over and were full of wrinkles. Unacceptable. I am sure the product looked great prior to packaging, but you have to package your products in a way that will ensure they still look great upon receipt by the customer. When I chatted on-line with a CS rep to complain about how the tassels looked upon receipt, they offered me a "higher quality" option through a different vendor. Really? If you don't think your product is a quality product, then don't sell it! The other vendor did not have the colors that I need. I would upload a picture if I could, however, I do not see that I am able to do that. Luna Bazaar, you cannot completely flatten this product when you ship it. You need to find an alternative method for packaging this delicate product. Do not order the pre-assembled tissue paper tassels!!

Excellent product, good price, super unique and fabulous service.

Luna Bazaar has the most amazing products and hands down the best customer service ever!! I bought a lot of glassware for my Daughter's wedding and they have the best prices with the most beautiful glassware out there. Thank you Luna Bazaar for helping me to make my Daughter's wedding beautiful!!

The staff is friendly and very helpful. I had a problem with the online color of some glass votives not being accurate and some breakage of very delicate ornaments, but not due to the packing which is extraordinarily good. They were happy to refund my purchases and since return shipping is free, it was easy and painless. You can't get enough easy and painless these days. My experience with Luna Bazaar was a very pleasant one and I would highly recommend this company.

Excellent product, fair price, super unique and fabulous service. The mini flower vase/name plate literally made our party table elegant in a "small touch" kind of way.