KNOMOBags.com USA Tracking Order Status

Admittedly I've owned my bag for quite a few years, but at the time of purchase it was pitched as one of their premium leather laptop bags... Well it's not! The leather cracked really early in my ownership and they didn't care, it has now peeled in most places so pretty much junk. I would avoid like the plague

Still waiting to receive my order. Had to chase up with them via instagram to be told they had a system outage so the order hadn't been processed (still managed to take the funds from my account though). I was assured bag was sent on express delivery, I didn't receive the tracking info until 24h later (today) and it's not even on it's way yet - 'tracking hasn't been updated' Disappointing. Hoping the bag lives up to my expectations when it finally arrives but not holding out much hope. When you're paying £200+ for a work bag, you don't expect shoddy customer service/processes.

Great bags! I had a defect and they replaced the bag for me with no problem. A very lovely and genuine customer service team

A lovely little laptop bag

Recently purchased a bag from Knomo which looks bigger in the pictures available on their site. They have a point that the measurements are stated on the website but I’m not one to get my Stanley out before purchasing a bag and I’m sold on the images. It cost me £4.20 to return the bag. For the amount the products cost, their target market and the fact most businesses do not charge to return a product, I’m surprised that the customer is liable to pay the return. I do however, rate their bags highly. They’re well though through and the quality is great. Admittedly, my Knomo bags are the ones I find myself going to the most because they add simplicity into my life. Such a shame about the return policy though.