KEURIG Tracking Order Status

We’ve had our Keurig coffee maker for several years. It’s OK, the coffee comes out nice and hot and you can buy different pods. Not sure if we’ll buy another when this one conks out. The Nespresso one seems good, but you’re stuck with Nescafé.

Bought a $200 KDuo Special Edition and only after 7 carafe brews and maybe 2 Kcup brews, the unit would not power on at all. Supposedly, some units have a thermal cutout that can be reset but requires the unit to be dis-assembled. Seems ridiculous to me to have a reset switch in system but you have to take it apart. After dis-assembling this newest model, I could not find such a reset switch but verified an open circuit in the system. Kuerig was no help at all. Hoping Target will come through.

The return policy at Kuerig stinks! When I purchased a new Kuerig brewer I took advantage of their subscription service. I noticed today that a type of coffee that was ordered I would not drink. I asked to return the delivery unopened or refused delivery. I was told there were no refunds. This is insane because they would accept unopened boxes at the grocery store and restock the item. Now I am stuck with a case of coffee pods I can’t drink and they won’t accept a return. Also the coffee maker I purchase in April 2024 works when it wants!! Next coffee maker will not be a Kuerig!! I did receive a replacement box of the coffee that I meant to order and I was instructed to keep the flavor I did not want. I am very impressed with the customer service that I received.

Keurig duo essential coffee machine constantly leaks. Warped my countertop. Called the 1-866-901-brew(2739) to “troubleshoot “ no help at all. I have bought 5 Keurig machines for my rentals, never again. Replaced with Ninja duel brew. It works great.

Keurig Supreme, new at Xmas 23. Water temp sucks (not hot enough) and can not change temp. Would not buy another from this company.