Johnson Fitness and Wellness Tracking Order Status

I have been purchasing many thousands of dollars of gym equipment from Leesburg Johnson Fitness for over 9 years. Yesterday I had an assault bike delivered and assembled. Luis is my go to Fitness Equipment representative. He is hands down the best, most responsive, customer oriented salesman i have ever met, bar none!

Purchased an elliptical... Matrix commercial unit refurbished. The inbuilt video display unit comes up with error code 04B0 after 5 mins of use. Johnson fitness are uncontactable. They just don't answer their phone... Hopeless customer service and attitude. Save your money and shop elsewhere.

Just purchased a matrix treadmill for the home. First, we have been using it for 2 weeks. Absolutely love it! I know it’s more expensive than the big box store units but, you get what you pay for. Next the experience at the store was great. Dawson and Dale were great. Everything happened exactly the way they/ we planned. I would recommend Johnson Fitness with a 5 star rating. Rob Newman Naperville, Illinois

We bought an old-school Stairmaster from Johnson Fitness a week and a half ago. We had a great experience. We got a fair price and outstanding customer service from Ted G., store manager, who went out of his way to help us. So far the equipment is working very well. Thanks!

After purchasing a TF30 treadmill, the unit failed to operate as represented... When the Johnson Fitness support unit and in home 3rd party repair svc were unable to correct the problems, my original sales rep (Justin) and his area manager offered either an upgrade for the inconvenience or to accept the unit in return…. While the unit did not function as promised, the sales team did take ownership and offered solutions to resolve the matter, for that I’m greatfull…