Harvey Norman Australia Tracking Order Status

Emily made the purchase of our settees and dining chairs very easy. Her pleasant personality was an extra bonus. Unfortunately when it came to delivery things went awry. The table we ordered had not been delivered to the warehouse. Emily again stepped in and sorted it out. Come the delivery day “no table” to say I was annoyed is putting it lightly. We spoke with Raylene and she checked with Emily. Anyway a short story long we got the table the next day. Thank you Raylene. Once again a huge pat on the back to Emily. She is a star.

I have always had great service from Harvey Norman Timaru. I recently purchased a TV and the help and advice I had in getting it up and running from Eddy and Adam was was exellent

I just purchased a DishDrawer over the phone from Mt Roskill Harvey Norman store, Jeevan was really helpful and made it so easy, answered all my questions and was patient. A good communicator. And they're going to deliver it TOMORROW! wow, that's impressive. (Sorry if I've misspelt your name Jeevan).

Absolutely fantastic service from Sam in computer section. As old folk not up to date with technology , He really took his time to explain every product and what was best for us. We shop here for most of our products, the Mandurah shop has always dealt with us with complete integrity. Sam’s a treasure and he also has confidence in his management because they pride themselves on honesty and take into consideration your personal circumstances. No hard sell just honestly. We always get the extended warranty and have had to use that on a few products and it’s been invaluable. No problems at all to get repairs etc sorted, so peace of mind for us. Chas at the computer repair area knows his stuff, we had to get an old laptop sorted he was onto it and fixed asap. Nick the manager is doing a great job as his staff speak very highly of him. That’s always a good indication of good business practice.

Harvey Norman Clearance centre Joondalup. Freeezer delivered without 1 rear castor. Delivery guys knew it. They told us. Wouldn't take it back. 4 days now of to and fro with the store. I cant even get them to say what their plan of action is. Update. The store called and asked if I would prefer a refund. I said yes. They collected the freezer. 3 Days later I got refunded. Alls well that ends well.