GlassesShop Tracking Order Status

I love GlassesShop. They have amazing quality and affordable eyeglasses. I will always buy from this company.

Love the glasses I have a unique problem with getting the new lenses into the old frames. I watched the video. I tried a live chat that went nowhere and have long holds to connect with a person, left message for call back but did not receive any. Customer service wait time is way too long. Talking to a live rep was good.

My doctor gave me the wrong eye prescription and unfortunately it was corrected after GlassShop had already made and delivered my glasses. You remade and sent my new glasses with the correct prescription without a problem and quickly. I only had to pay for shipping. I held back one star because my inexpensive frames very much looks like they are inexpensive.

Always very satisfied with the quality and the value for money. I have shopped many times in the past for myself and family. Reliable, quick and efficient.

You put the wrong prescription on the lenses. The frames are good and fit good. I have sent an email requesting a free return shipping so you can put the correct lenses on the frames. Since this is my 4th pair ordered from you and the others were perfect, I am surprised these aren't as well.