Gill Marine Tracking Order Status

Customer service helped me resolve a problem I had with a broken zipper on a Cargo Bag. They went far beyond what I expected as it was out of warranty. However the bag was still good condition and so was repaired. All of the Gill clothing and gear I own has been of good quality, very fit for purpose and value for money. Highly recommended!

I'm not a frequent customer but have bought Gill water sport products on-and-off for many years and found them to be of very good design and quality. Had recent cause for the first time to contact UK customer service with some after-sales feedback and was blown-away (ha!) by the outstanding responsiveness and professionalism of the experience.

gill is a great company and I have used their brand for my sailing career for many years. the products are durable and can lase a very long time.

I have bought (very expensive) trousers for ocean sailing from Gill. With my purchase I was promised live long guarantee. The trousers fitted great. Unfortunately they started leaking at one knee. I send the trousers back to Gill, but they will not repair or replace the trousers, since they consider it to have 'dirt' on it. To me the trousers look as good as possible after a few years of usage. To me, Gills live long guarantee seems absolutely worthless now, since they only seem to grand the guarantee if the product seems like new... Really a pity.

The wetsuit shorts and wet boots I ordered from Gill Marine arrived with in three days as promised. I purchased both of these as "clearance items", They were brand-new, high quality gear in the original factory packages. The Medium Hiking Shorts and the XL Skiff Boots (size 13 for me) fit just fine. I am pleased with the gear, the service and the price!