GH Bass Tracking Order Status

All I can think is its a scam. Order says it was delivered and signed for but never was. Tried to contact gh bass with no reply. Talked to shipping company and half way through talking to them through messages they wanted a $2 refundable fee to get further info on where the heck my package is. Looks like a reputable company but thieved my money.

Very poor service and "quality" GH Bass never ever again Very poor service they sell affordable quality there, brand name is old they try to utilize that oldness and they are just pretending! They sent me a pair of poorly stitched, poorly glued and with bumps and holes all over shoes. The woolen elements aren't even stitched and connected properly, the upper part of the shoe very poorly done. With a too small piece of leather so there are holes around a lot of stiches. Instead of sending me a new pair of their "quality" shoes I have to go trough all sorts of trouble to return them, the pictures speak for themselves. These passed quality control for some reason but not for being finished with craftmanship like the rep told me. If there are holes in the leather around the stitches it's craftmanship according to him..........GH Bass never ever again, my chinese fake leather loafers look better! I own 30+ pair of shoes I know what a good shoe feels and looks like, and it's not craftmanship if there are any holes around the stiches. The piece of leather was too small to construct the shoe with it, that's what these holes mean. Maybe a better answer for customer support next time!

Item came damaged.

I ordered a pair of moccasins as a gift, but the gift recipient never received them. G.H. Bass cancelled the order unexpectedly after several weeks, then cancelled the cancellation, then cancelled again and never sent the shoes. The ball travelled from court to court but no one was able to resolve the issue. Too bad. I think it's obvious that I won't be ordering anything from this company in the future --immediate or otherwise.

What can I say, the the old saying goes, choose your battles. Well, I have and it’s not to buy Bass shoes again. My sneakers I loved and were comfortable unfortunately failed on the soles coming completely unglued in 1 year. I emailed Bass and attached these same photos requesting a replacement pair. Absolutely no response from anyone. I waited 4 weeks to then call on the phone and got disconnected, I called back and was put on hold for 30 minutes, the person that finally picked up referred me back to having to email my issue which was what I did a month earlier but never heard back!!! I since super glued the sole but it’s falling apart again. These are now going in the trash and BASS not once replied to an email or phone call. Don’t bother, you’ll waste your money if the shoes fail. Better options out there. Thanks Bass no response at all. 👍.