fuboTV Tracking Order Status

Bunny was able to solve my issue in less than five minutes. What happened was my FUBO froze up and would not allow me to do anything. She corrected this problem in a matter of minutes. Thank you Robert Avery

The customer service agent, Luissa helped me watch game 7 tonight of the MLB post season National League playoffs. However, your overall product is not what I would call customer friendly. Your marketing made me think I could watch all of the MLB post season games, but I only could see the American League. If I knew that up front, I would have kept looking for a better solution with another TV provider. I did not care about anything else on Fubo and reluctantly agreed to the $74.99 price, and then discovered I overpaid by a lot for what I got. Then to top it off I see you hit me with an expensive fee for Regional Sports, which meant nothing to me and my decision to sign up for the month of October. But that fee and taxes added another $20 to my monthly cost to see only the American league games. Hardly a satisfying experience. And not the best way to run a business. Especially since you like to think of your company as an answer to millions of people "cutting the cable!"

They were able to resolve my concerns in a timely manner.

FLOR MARTENEZ DID A FANTASTIC JOB AT TIMELY SOLVING MY ISSUE. SHE WAS CONSIDERATE AND PROFESSIONAL. THANK YOU, YOU ARE GREATLY APPRICIATED. SARAH

Really not happy with the new set up. If you want to browse the guide it no longer continues playing what you were watching. Sometimes I just want to see what is coming up while still listen to the program I’ve been watching. And if I want to watch previously recorded programs it doesn’t automatically go to the next recorded show… it just stops. And if you want to delete some recordings you have to do each one separately or all of them. It’s not an improvement. Also… why does it record so much of the next program.. a couple minutes is enough.