Easeus Data Recovery Tracking Order Status

Was helped by 2 customer service representatives when I requested for a refund for a duplicate product I accidentally purchased using a different email address without realising. While my circumstance falls outside of the usual refund policy, I was offered an exchange for products of a similar price of the bundle I purchased. I received the licence keys to the new exchanged products in no time, thank you!

The only downside was having to contact support to begin with. I feel that if I buy a lifetime license, I should be able to install it on a new computer without difficulty. Uninstalling it from the old computer should automatically free up the license. But my support experience was flawless. Izzy was my support tech and he had me fixed in literally seconds. I definitely would and do recommend Easeus to others.

I could successfully talked to the right person that could understand my question, and help to solve my problem. this company has one of the best data recovery software.

It was a simple request for an activation code. I wanted to change from using the product from my MacBook to my PC. It was easier to use chat and resolve my issue. Service was great and I received a follow-up email to confirm my change.

Needed a lost key for perpetual license. Used chat and had the correct key delivered to me in less than 5 minutes. Awesome support.