Crocs Tracking Order Status

Shoes arrived on time and as described. I had a small issue with one shoe but this was resolved quickly through email with a very positive outcome and a replacement quickly sent. They offer a 90 day free refund and will even price match if you swap for a different size. I can honestly say I have received the best customer experience ever from Crocs and will continue to buy with complete satisfaction. Had to write this as I could not believe the negative reviews and it certainly wasn’t my experience at all.

Ordered two pairs of Crocs in different styles but there was an issue with the order. Contacted customer services via email. They were very efficient and rectified the problem very quickly. One pair of Crocs didn't fit as expected so were returned for refund which was processed promptly also. Despite the initial problem, my experience with Crocs and customer service has been excellent

After placing five different orders that arrived super slow and orders being cancelled because they ran out of it but sold it to me. The customer service is crappy and no help!!! Will I continue to buy crocs yes but not because they communicate or even have any customer service support that is knowledgeable about nothing.

Honestly, once i saw the reviews here I panicked about my order. However, my shoes arrived within a week and was exactly what I had ordered. No complaints here.

No wonder Crocs are the most popular type of shoes among the medical professionals. They are comfy and practical. I never ordered from the official website and I have no clue about their support issues. The quality of shoes is great and that’s the only thing that matters to me.