Conrad Electronic SE Tracking Order Status

Conrad ist ein bekannter Lieferant für Elektronikwaren, die durchweg apothekenmäßig bepreist sind. Wer für den erhöhten Preis einen besseren Service als beim 0815-Laden erwartet, der hat allerdings ein Problem: Conrad sieht Service nicht als seine Aufgabe, weder für End- noch für Businesskunden. So endet man dann mit wertloser oder irreparabler Ware, bei der Conrad jede Rücknahme oder Reparatur verweigert. Auf Grund gemachter Erfahrungen würde ich von dieser Firma abraten.

Conrad.com nektet å forholde seg til avbestilling inngitt i god tid. Tvert imot valgte de å sende varen fire dager etter avbestilling. Fraktfirmaet stoppet leveransen og leverte varen tilbake. Etter det har jeg fått full refusjon av Fruugo som solgte varen på vegne av Conrad.

As per the other reviews, extremely poor service. I placed an order for an item that was advertised as in stock and available for shipping. Over a week later the order had still not shipped so I opened a support ticket to check what the problem was and they responded after a further 4 days, after which the order was finally dispatched. This is not the level of service you expect from a large online retailer these days.

Bought a desk lamp that just oozes quality, along with add-ons from their vast inventory, all at a far better price than similar products, Service was swift and informative at every step. Delivery was fast and hassel free, despit COVID, Brexit and VAT. All good, highly recommended.

Finaly received my order and reimbursement after 3 long months.