CHIKO Tracking Order Status

I’ve purchased 5 pairs of shoes over the last 3 years and have been very happy with the quality of the shoes, as well as my ability to return. Of the 5 pairs I’ve purchased, the 2 returns were due to changing my mind about the style and not concern about the quality or receiving a product that was misrepresented on the website. Sucks so many others have had such bad experiences. Hasn’t been my experience.

These shoes are not made of leather. I ordered the Mackenzie Open Toe Block Heel sandals. They feel great. There is plenty of cushion inside the shoe. They are strong and sturdy. And very comfortable. The other pair are the Kimalena Round Toe Block Heel Sandal. These are also not made in leather. I want to stress this fact, because the sight specifically says these shoes are made of leather. They smell like polyurethane. Maybe the inside of the top of the shoe might be lined in a very thin leather. But I don’t smell any leather. This pair also fits perfectly and is very comfortable to wear. So, I gave 3 stars for the deceptive advertising. They should specify where the leather is, because I didn’t find any. So, I give 5 stars for the unique design, otherwise good quality materials, and comfortability. Since the shoes are not really leather, they should charge a lot less money.

My apologise!, The size chart is on the website. I never ordered, but i will put in an order znd hope the quality and fit is good.

I cannot fault chiko shoes customer service . I received my order within two weeks . I stupidly ordered a sz 7 instead of 7.5 . I contacted them and they told me to reorder the right sz and return the wrong sz which I did . Only thing was to securely return it was £29 . Despite this I received my new order in just over a week and a full refund within the month. Don’t be worried to order just order the right size , the shoes were lovely and great quality leather .

we had such an incredible experience with Chiko and Jo for my son's bar mitzvah. they mad it so special! we are so happy with all of the gorgeous photos and love looking back at them. we highly recommend them to everyone. xx