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Customer service is slow to respond. It usually took 24 hrs to get a response. The print quality was not consistent. We would not recommend using a light solid color on any pages. We had a light blue as a background on title pages and there was noticeable streaking on 68% of the books. We ordered 25 books and had 8 good ones. Photos printed ok. Just the solids were a problem.

Sierra, who was my bookbaby contact was professional and helpful during our call. She got me through the editing stage and has prepped me for the publishing stage.

The Bookbaby team was very professional, and they answered all my questions. Also, they provided me which information to help in the publishing process. Currently, I’m almost in the printing process. I really need to publish with Bookbaby; you won’t regret. Thanks Bookbaby.

BookBaby is thorough on their review of your art and text to make sure that you don’t mess up your book!

Great customer service from the support team at bookbaby.com. I had an issue with an older version of the font I was using in certain areas of my book. With some guidance from production support team, the issue was resolved. The finished product turned out beautifully, and I was pleased with the look and feel of the book. This is my second book with bookbaby.com and I am already working on a third. I'll be sure and use them again as I am happy with their pricing, support, and variety of distribution methods.