Black Rifle Coffee Company Tracking Order Status

I felt that everything went smoothly. From purchasing it to having it received. I did not find any difficulties with shipping at all. The coffee tastes delicious. I've enjoyed drinking it during deployment and even on land.

As like the majority of customers on here, I had a similar experience with bad shipping since the company ironically went public. Black Rifle switched to DHL and the product delivery time almost double in time than what is use to be I have been member since 2019 and notice the delivery slowly deteriorating. Not to mention, I was ECS and was consistently getting stickers with my coffee but bad shipping. The last bag had no sticker. I emailed customer service and Jose C promptly said” sticker are not always guaranteed,” however no mention about any change on site or by email. Too add, Jose C tried to have me purchase a sticker club. Update 3/20/23: after canceling my membership and unbeknownst to be me, I received a box that had two ECS coffees and a heartfelt message. As a veteran, this is what I expect. I have since re-subscribed. Thank you Black Rifle!

I did enjoy the Coffee in Kalispell but was very disappointed when I tried to fill my recyclable cup and they said they could not use it and gave me a paper cup and plastic top? There are ways to avoid touching customers cups! Many other businesses use a stainless cup to pour coffee into customers go cups!! So every single person that buys a drink there uses a paper cup, even if you are drinking it there? So wasteful!

Everything on their website indicates that you can easily change your subscription flavor you receive each month. Per their website “BRCC makes it easy to switch to a different coffee in your subscription.” In my shipment that I get every month, it also advertises this perk. HOWEVER, this does NOT apply if you prepay for the subscription in advance. Which was not indicated ANYWHERE when I signed up. If I had known, I would have at least chosen a flavor that I already knew I loved. Part of the reason I signed up was to try the different coffee flavors, and instead, I’m stuck with 24 bags of a mediocre flavor. And they will not change it at all—you’re stuck with the initial flavor you chose for a whole year.

Shipping is horrible!!!!! I love their AK47 Expresso, but getting it has become ridiculous. I can not locate it in stores so I've had to resort to order online 2 times so far. 1st time was through Amazon and there was a issue which after speaking with customer service was told it was Amazon. 2nd and current order was placed with a 2 business day ship on 12/17/22. Today is 12/31/22 and still haven't received it. This will probably be wrote off as a USPS/Holiday issue but 2 times in a row is ridiculous. 2 Stars for their coffee.. 0 stars for being able to recieve it via mail order. If I can't find it in a store I will be moving on to another brand.