Aje. Tracking Order Status

Poor customer service. Ordered two items, received one (from a matching set) and heard nothing about the other. Almost three weeks and no response from email or phone. Guessing the top is out of stock (although still available online) and I’ll be left with the pants. Really disappointed as I love this brand.

Terrible service. No response for weeks! Offered a small voucher for compensation of no communication with bag not turning up. Turns out they didn't have it in stock - even though it was available on the website. Voucher was offered mid October we are now mid November and still no actual voucher received and no communication. Have sent multiple of emails.

Really disappointed. I ordered four items, only received three. Had to chase it down after three weeks only to be told they don't have the missing item anymore? Like, I ordered it, what happened to the one I ordered? Not sure how they have refunded me without any details. I've always loved this label, but this experience has really changed my mind.

I love their products but their SHIPPING TIMES ARE AWFUL. You will purchase something and 5 days later still not tracking information, it hasn't been sent out, but they'll charge you $10 shipping and make you wait 2 fricken weeks.

Been 5 weeks since I have returned the products, haven’t received my refund yet.