25karats.com Tracking Order Status

My wife and I ordered matching wedding bands from 25karats after careful deliberation. The price was excellent and the customer service was absolutely tremendous. Semra went above and beyond to help and answer all of our questions. We received our rings yesterday are elated. They didn't just meet, they exceeded our expectations. I read these negative reviews and I chuckle. I am in sales myself and work with the public every day and it is very true that you just can't please everyone. I have no doubt that 25karats did everything within their power to please these customers.

The service and quality that I received from 25Karats has been excellent. The workmanship with the ring that I purchased was of high quality and the delivery timeline was unbeatable. When the ring was first made and delivered, I noticed that I provide the wrong size for the ring, without any hesitation, they took the ring back and within a couple of days shipped the ring in the right size. The service, particularly the communication with the the service provider was prompt, professional and overall extremely pleasant! I highly recommend purchasing your next wedding/engagement ring from 25Karats.com

I recently purchased a ring for my brother from this company. My brother lives in New York and I live in Kent, England. I was initially worried about using an online company but they were amazing. The company has a helpful online chat function and the person who dealt with me ('Semra') could not have been more helpful. She sent a free ring sizer to my brother. She also spoke to him on the telephone as she was concerned that he would need a slightly larger size in light of the design of the ring. The resulting ring and inscription are beautiful and my brother is delighted. I would not hesitate to use this company again.

Bought my wedding ring from here. Customer service was excellent. The ring came too small, they adjusted with no problems. I had issues with customs the second time the ring was sent back, 25karats were more than happy to help assist regarding this. I was left very impressed and would certainly purchase again.

I was very impressed with 25Karats product, beautiful rings, and with their service. Was concerned about ordering online at first, but this company meets all expectations. Everything was on time and actually a better quality than expected. Thanks 25Karats.