Ulta Lab Tests – Cashback, Rebates & Rewards

I had a similar experience as previous reviews. I got a needle stuck in my arm and blood taken from my body only to be told several days later that the test could not be performed because the specimen was bad. I called the company and they will not offer any kind of reimbursement or refund. They also said there's no way to contact anyone at the lab. I really needed those results.

Scam. Had blood work drawn 1/26/23 and today is 2/8/23 and the only result I cared about and needed was not performed. The sample expired and they asked me to go back and redraw blood ( something I do not have time to do) because they dropped the ball. Ultra labs you are a joke! And for context, I live chatted with your team several times per week, because I knew the sample was taking too long to process. If one of your team members had bothered to reach out to the lab to ask for an update on the test instead of blowing me off, this would not have happened. Wish I could give 0 stars.

I purchased a set of lab tests from Ulta Lab Tests. In the confirmation email I received it noted in bold font to bring a "PSC Requisition form" to the test lab. Unfortunately, Ulta Lab Tests did not provide me with a "PSC Requisition form" and there is no where to download or access such a form on the Ulta Lab Tests website or in my online account. That means I paid for a service I am unable to use. I can only assume Ulta Lab Tests is a scam since only a totally incompetent person could have designed such a poor process. I have filed a complaint with the BBB and will also be filing a complaint with the Arizona and Pennsylvania Attorneys General offices (which is where Ulta Lab Tests and its sister company PWNHealth LLC are based).

I ordered some tests from Ulta Lab Tests and ended up not needing them. I then proceeded to ask for a refund, the kind agent ignored my request and gave me credit to use on their website. When I replied letting them know I would not need to use their service any time in the future and that I would prefer a refund they proceeded to just ignore me. A company that deals with customers like this is best to be avoided.

They are awesome! If you're thinking about trying them out. Think no more they are exactly what your looking for. Just purchased a few things and got a discount. Everything was awesome!