Terra Kaffe (US) – Cashback, Rebates & Rewards

*EDIT AFTER COMPANY RESPONSE: All you need to do to believe my review is to google "terra kaffe mold" and you'll see it all :) I bought my best friend a coffee machine from Terra Kaffe. It was the one on her wedding registry. Unfortunately it got moldy--apparently this is a known issue and the reason the model ended up getting discontinued. When she reached out to customer service, they gave her the run around and finally agreed to send her a new unit. She gets the new unit and it doesn't work--of course. At this point they haven't offered to give her the new model--which doesn't get moldy or have issues. And they haven't offered to give me my money back. I'm never buying from this company ever again.

Terra kaffe - you responded to my last review and said you offered me a brand new machine yet I didn't receive a call or communication about that. Gabriel stated he'd call me back and he didn't. quite honestly I am receiving faster communication on this app than your actual customer service! Unbelievable! I even have time stamps, emails, and screenshots!!!!

The machines they have are very high maintenance. Mold grows fast. They sent us a new one in replacement of a crappy one and that was BROKEN upon arrival. We are asking for a refund and they have ghosted us. unbelievable. WILL NEVER buy from Terra Kaffe again.

This thing has been fantastic. Biggest plus is the finite and easy to use settings. If you like your drinks, a little hotter/cooler/more or less milk/espresso you can control all of it. I had a nice machine, but no way to control it so sometimes my espressos were hit or miss. Super friendly staff and a lot of how to videos online to make it simple. They put a lot of thought into the design. It’s like opening a brand new MacBook or iPhone. Definitely brings up the cool factor of my kitchen counter…

Having used the TK-01 for years, I was excited to finally get the TK-02. After trying various superautomatic machines over the years, I'm pleased to report that the TK-02 surpasses them all. While the TK-01 was impressive, the TK-02 takes it to another level. I actually keep the TK1 in my office now for quick recharges lol. I love that I can use the app to schedule my drinks, so my latte is ready when I wake up. In the first week, I had a few questions and reached out to their support team. They were fantastic—quick to respond, friendly, and very knowledgeable about the machines and the company. This experience was a breath of fresh air compared to other espresso machine companies I've dealt with. The positive experience with my minor issue provoked this review. I highly recommend the TK-02 to anyone in the market, and I also have fond memories of my TK-01 but fr the TK-02 is so much better lol