Tangerine – Cashback, Rebates & Rewards

I switched to Tangerine in October 2023 after a lengthy and unhappy Fixed Wireless NBN experience from my previous provider with consistently low download speeds (ranging between 8Mbps up to 25Mbps on a 50 plan), with multiple daily dropouts/outages and an unhelpful call centre who couldn't or wouldn't resolve the issues. Immediately after connecting to Tangerine (using the same hardware) all the issues miraculously disappeared. Since then Tangerine's provided us with a fast and reliable service on their Fixed Wireless Plus 75/10 Plan. Around April/May 2024 the NBN completed upgrades to the Fixed Wireless service in my area to achieve 100/20, which involved some planned outages. Tangerine's communications and information made it easy for me to check the NBN outage status myself and to reboot the system to the upgraded service. The download speed at peak times has been just under 90Mbps 👏

Queen from Tangerine is a relocation genius! She made moving my internet a breeze. Smoother than butter on a hot biscuit. With her charm & tech prowess, she's the ruler of smooth transitions. Bow down to Queen for hassle free internet moves. Thank you.

Wanted to try tangerine NBN but sadly it's not available to my apartment. Called customer support for refund and staff got it done for me very briefly. Overall i would say good customer service.

Anne ..very compotent lady,rectified my problem immediately,polite and well mannered even when I was becoming a little hot under the collar ..issue rectified quickly and set up direct debit for me due to the fact I grew up in the 80's and not tech savy ..good work and thankyou Anne

There was an error when I got two sim cards for two existing numbers for me and my wife. But Great customer service. Wena from customer service helped me quickly to rectify the error on one of the numbers before activating the Sim card.