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I booked and paid for a room on level 40 Copacabana Jomtien Thailland it has a pool on that level and my girlfriend likes high floors the host advertises level 40. I informed the host while in Australia that we would arrive after 7pm on the 11 October 2024. When in the car my girlfriend contacted host and advised our arrival 8 pm we arrived at 802 pm. At 830pm the card arrived, 30 minute wait, the card was for level 31, not what I paid for, (banks and PayPal policy, did you receive what you paid for, pay with Pay Pal you have a much better chance of getting your money back)? I contacted the host Peter Praveen via sms requesting level 40 as we paid for that level he refused to move us into that room he eventually phoned me and said it was having maintenance, he did not know at exactly the same time my girlfriend was talking to his assistant and she said it was booked and people where in the room. Peter Praveen is a fraud he sells level 40 then delivers a key not on that floor hoping people accept it, he actually said to me 31 is ok you will enjoy the building. On the phone call he started screaming and abusing me to the point I terminated the call at 902 pm all documented. My girlfriend was still talking to his assistant and she said she would get us into level 40 the next day this did not happen two days later we moved into level 40. While on level 31 we had no hot water and the shower flooded the room. Host did not respond to any calls to rectify the hot water or flooding I have pictures. I messaged host Peter Praveen that the internet was not working he did not reply. I asked reception they said the building was having trouble the next day I asked reception they said it was working host still did not turn internet on. I messaged him and eventually he turned it on. I tried to cancel my next booking with this host through Stayz UK the lady said she did not deal with this area. I eventually found an Australian number I forwarded the email I sent to UK I would like to cancel the booking I have from 27th for 6 days. I forecasted this host would cause problems he is argumentative aggressive and rude. I had a woman knock on the door during my stay she was demanding 2000 Thai Bart for a fine (cash) Stayz do not deal cash, host was going against policy, assistant showed me a swift code with little to no details on it I did not know who she was, I refused to pay and wet to reception they said they do not fine people for being sick. I contacted Stayz Australia and they spoke to the host and only then did he send a proper swift code, I went to reception and got to the bottom of this it was a cleaning bill I paid the bill I have no problem paying if I know what it is for. The 23rd October, how would you feel if you returned to your room around 3pm to find two people going through your bags? Initially I thought they were thief’s I had a lot of cash in the room watches passports etc. I had a check out date on the 24th Stayz confirmed this, not the 23rd. I showed his assistant on my computer she phoned host Peter Praveen and I spoke to him he started abusing me and threatened if I did not leave he would have me physically removed, to not upset my girlfriend who was in the hallway upset, I did not now the assistant abused her in Thai, until later. It’s not acceptable that I did not receive a refund I paid for the room and could not use it. I have documented everything expecting this to occur from his attitude from day one. I have been informing my colleagues in Australia to protect myself, is this person going to come into my room and assault me like he has threatened. I have more information snapshots pictures etc. To Stayz what I request, you to cancel the booking with a full refund for the 27th for 6 nights it’s not going to get any better with this host Peter Praveen he is hostile, do you honestly think I will receive a key at check in? Refund the accommodation for the 23rd when he threatened to physically remove myself and my girlfriend; I appreciate your assistance thanks Greg. A big thankyou to Ballepu Vrbo assistance I received a refund when Peter threatened to remove us physically and a refund for the 6 day booking. Peter Rraveen SMS from host Peter Praveen over the week period: 40th floor room was closed due to large ceiling leakage. Had there been no maintenance problem we would have not changed the room. I am sure you will have a good time, they allocated B3101. card works just fine a guest checked out this morning. You have a problem you get out of room or else I am going to cut the power and water supply also disable the access card for the lift. don’t act smart I will block your card and stop your access. we will cut off electric. Hay you a--sshole. I am coming to you now don’t make me show myself up.

The apartment was clean and beautifully presented.Great location, opposite the beach and close to all amenities. Our host was always available for any assistance if required. We had a lovely experience and we'll definitely come back.

I stayed at Yoga Villa in Seminyak. The property is fantastic and is a short walk to everything you need. Wati; who runs the villa is an absolute legend and was so helpful with everything. Highly reccomend!

Booked accomodation in Melbourne through Expedia and it was lovely. Beautiful accomodation with great facilities and in a perfect spot in Toorak. The host had thought of everything and it was well set up. Would love to stay there again.

I have stayed at many apartments on the Gold Coast. From start to finish this has been the most amazing experience. Booking was easy and the follow up from the property manager (Chloe) was awesome. We take a break every month to escape the business of Real Estate. We still make calls and have Zooms but truth is with this apartment I could spend all day in it! The decor is good the rooms well presented and the views are magnificent! Everything you need is within walking distance from restaurants to Woolworths its all here. There is a tram station nearby so getting to where you need to be is easy. The apartment is a home from home. It has everything you need to make your stay complete. There is a mirror but if you need a make up mirror then bring one with you. It is rare with so much to see outside the apartment that you could stay indoors and marvel at the views! We loved it so much we will become a normal return client. Thank you it was incredible!! Views are truly magnificent.