SRFax – Coupons, Promo Codes & Special Offers (1)

Tyler was very helpful, effecient, and quickly took care of the issues that I was having. The process was quick and easy. Thank you!

I am very pleased with the customer service provided by Tanner, Customer Support Representative. He answered my questions with details and provided information I wasn't aware of to help me understand how to navigate admin portal to generate useful reports.

Had great experience today with srfax! Great costumer support

I recently had the pleasure of working with Christina from Customer Service, and I must say, she exceeded all my expectations. From the moment I reached out, Christina was incredibly attentive and empathetic to my concerns. She listened carefully, asked the right questions, and provided clear and concise solutions. Thank you, Chrisina, for your stellar customer service.

I cannot express enough how grateful I am for the exceptional service I received from Trish at SR Fax. While I have spoken with several customer service representatives in the past, none have been as dedicated, passionate, and genuinely concerned about helping me as Trish. I was struggling with a problem where a customer had been unable to fax referrals to me, and despite other reps being helpful, Trish went above and beyond to resolve the issue. She didn’t just address my concern; she really dug deep into the situation. Trish spent a remarkable 45 minutes on the phone with me, carefully working through every possible angle and solution. It was clear that she was genuinely invested in fixing my problem, and I could feel her passion for her work every step of the way. But what truly set Trish apart was that she didn’t just solve the issue and leave it at that—she followed up with me several days later to ensure everything was running smoothly. That level of care and dedication is extremely rare in customer service today, and it’s something I’ll never forget. Most reps seem to simply move on once the issue is addressed, but Trish demonstrated real commitment and ownership of the problem. She is a true asset to SR Fax, and in my opinion, she should be in charge of all customer service and relations. If she isn’t already, she absolutely should be—because no one takes customer satisfaction as seriously as Trish does.