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Customer service was fast to respond to my repair issue and very quickly shipped out parts needed to repair that I could not find locally. Excellent service. Thank you

I received this machine 3020 and found it very well made and easy to assemble. I did have a problem with it but it was quickly and satisfactorily sorted by customer service. Would highly recommend this CNC and the support that comes with it.

The customer service went above and beyond. Asked for specific information on a laser and they provided additional useful information. Very satisfied.

I am new to the CNC world and have had a few questions while getting going. I ordered the wrong expansion kit, so when I contacted SainSmart, they got on it right away, sent me the right kit. Every time I contacted them, the customer service has been excellent!

Ho trovato persone molto gentili e sempre disponibili, rispondono velocemente e anche quando ho avuto problemi per causa mia mi hanno sostituito parti del macchinario gratuitamente e sempre offerto un'assistenza eccellente.